


The Weekly Download – August 2, 2019
by Eden Spodek | Aug 2, 2019 | Brands, Customer Service, PR, Social Media, Technology, The Weekly Download
What’s better than a Friday before a long weekend? A Friday before a long weekend with a side of The Weekly Download! Here’s what you might have missed this week: Capital One’s massive data breach, YouTubers fight back against demonetization, PM Justin Trudeau makes...
The Weekly Download – June 14, 2019
by Eden Spodek | Jun 14, 2019 | Brands, Customer Service, Digital Marketing, Eden Spodek, Events, Instagram, Marketing, Pop Culture, PR, Social Media, Technology, The Weekly Download
How are we feeling this morning, Canada? After a series filled with late (very late!) night games, and a nail biting, nerve wracking Game 6, the Raptors made HISTORY last night by winning the NBA championship title! The entire country was LIT UP, the celebrations went...
Listen to Customers: How Active Listening Can Improve Your Bottom Line
by Eden Spodek | Mar 25, 2019 | Customer Service, Social Media
How well do you listen to customers? I mean really listen? If active listening is not practiced regularly in your business, it could be having an impact on your bottom line. Here’s why. Why Active Listening is So Important Listening involves more than just hearing...
Three Common eCommerce Pain Points
by Eden Spodek | Feb 11, 2019 | Customer Service, Digital Marketing, eCommerce
You’ve put a lot of hard work into growing your eCommerce business. And your goal is to convert browsers – digital window shoppers – into purchasers. But sales aren’t where you would like them to be. So, what’s up? Let’s have a look at three common...
The Weekly Download – August 11, 2017
by Eden Spodek | Aug 11, 2017 | Brands, Customer Service, Marketing, Pop Culture, PR, Social Media, Technology, The Weekly Download
Happy Friday, friends! This week we’re chatting about how the Internet is helping reunite a little girl and her best friend, Instagram’s live broadcast update – seems there’s a new update from them every week, Alexandra Samuel’s take on smartphones and kids, a serious...Get news, views and helpful tips about digital communications direct to your inbox.
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5 days ago
Happy Friday! President Joe Biden’s inauguration (and its many memes), #Pinterest’s Story Pins, #YouTube’s video product tags test, updates to #Facebook Pages, and more. Dive in to #TheWeeklyDownload! bit.ly/2Y78BW2 ... See MoreSee Less
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